Key Account Manager - FSR & QSR

Job Title:Key Account Manager - FSR & QSR

Function: Customer Development

Based in Bangkok, Thailand

About Unilever

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Job Purpose

At Unilever Food Solutions, our purpose is to Free Chefs to love what they do.  We work with Hotels, Restaurants and Caterers to create exciting menus that are good for diners, and good for the planet.  Our brands include Knorr Professional & Best Foods— trusted and used by chefs and F&B operators every day.

Main Responsibilities:

• ​Develop and maintain strong, long-term relationships with assigned key accounts.
• Act as the primary point of contact for key accounts, ensuring timely and effective communication.
• Understand and anticipate customer needs, providing tailored solutions to drive business growth.
• Identify and pursue new business opportunities within existing key accounts, be able to understand the customer business to capture growth opportunity, analyze customer data and sales trends to identify opportunities and challenges, converting the insight to solutions
• Analyze market trends and competitor activity to identify growth opportunities.
• Conduct product testing, and ideation workshops in coordinate with Chef & related support function team
• Provide input on product development and marketing strategies based on customer needs and market insights. Collaborate with internal and technical teams (Chef, Marketing, CD, R&D and QA) to develop and implement customized product offerings and promotional activities.
• Coordinate and facilitate communication between key accounts and internal and external stakeholders.
• Be able to lead the team, provide coaching and guidance, prioritize and focus team to deliver on business impact

Candidate Criteria

Experience & Qualification:

• 5-7 years of experience in key account management
• Experience in FMCG business; Experience in Food & Beverage related categories are preferred
• Experience in food service in full-service restaurant, quick service restaurants are preferred

Skill:

• ​​Strong problem-solving skills and structural thinking
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of the foodservice market and customer needs.

Note: Unilever embraces diversity and encourages applicates from all walks of life! We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. If you require any support to complete your application or any subsequent stage throughout your recruitment journey with us at Unilever, then please specify how we may be able to assist you.

Additional Information

Local package and prefer local talents who can speak local language. 

Office-based role in Bangkok, Thailand.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.