DTT Product Manager - Demand Capture, Demand Fulfillment & Reporting Analytics

The Role Summary

Partner closely with global Distributive Trade Transformation (DTT) leadership and project team as well as Thailand business teams to ensure quality products, OTIF launch into market execution through managing all aspects of a company's product development as well as deployment in alignment with the overall strategy.

Project timeline and requirements management across stakeholders to support strategic business direction is one of key task.


Key Responsibilities

• Digital Product Management in DTT Demand Capture/Demand Fulfilment and DT Dashboard

• Oversee the entire product development process, from ideation to launch. This includes managing product teams (squads), setting product development timelines, and ensuring that products are developed within budget and on schedule.

• Analyze market trends and competition and stay up to date on market trends and analyze the competition to ensure that the company's products remain competitive and relevant.

• Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure that products are developed and launched successfully.

• Working with product teams to define product features and requirements, ensuring that they align with the company's overall strategy and customer needs.

• Manage product lifecycle, from ideation to retirement, ensuring that products are updated and improved over time.

Change Management/Project Management Office – Design and Execution in market and Lead in New Distribution management system and Change request management

• Develop the ways of working in destination distributive trade organization with the roles, responsibilities, deliverables, and behaviors of the different persons involved in servicing the distributive trade retailers: distributors, sales representatives, CBD teams, CSP teams, Finance and Supply Chain teams, etc.

• Developing change management toolkits and ensuring that the change management is executed on ground to make the destination Distributive trade organization to be functional.

Drive planning of Distributive Trade in the Market

• Work closely with Change Lead to develop and align workplans with necessary stakeholders and leadership, considering dependencies, timelines, as well as overall focus on activities on the critical path.

• Recommend and put in place required project governance, considering review/ meeting cadences, participants at different governance forums.

• Forecast (and review forecasts of) business benefits.

• Drive & oversee the execution of projects in the Market.

• Support delegation of objectives and tasks to teams and workstreams.

• Support the delivery of key milestones / deliverables in the workplan.

• Connect workstream leads to subject matter experts (as required) on critical design decisions and risk / issue mitigating strategies.

• Risk and issue management in the Market

• Proactively identify and manage risks and issues.

• Manage the scope of the project and control changes to scope and/or objectives.

• Escalate risks/issues that cannot be mitigated / resolved at the team level to the Change Lead & required stakeholders for decision-making.

• Drive effective communications on project status and performance in the Market.

• Facilitate reporting of project progress to leads and sponsors at governance meetings.

• Work with Change Lead & PMO on communications within and beyond the project team (e.g., by sharing insights/ learnings across teams).

• Develop & drive necessary reporting cadence/templates to support reporting by workstreams/ teams.

• Work with external vendors to drive successful execution of projects in the Market.

• Drive delivery of projects (in line with what has been mentioned above).

• Define and clearly outline scope of work for external vendors to meet project requirements.

• Act as single-point-of-contact for engagements with external vendors.

Key Requirements

• Minimum 2 years’ experience coordinating and driving projects/ enterprise transformation in digital platform(s).

• Strong attention to detail.

• Ability to prioritize conflicting deadlines and requirements.

• Agility in dynamic environment with passion for excellence

• Strong stakeholder management and communication skills.

• Ability to effectively communicate with Senior Leaders.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.