UFS NAM Hotels

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

The role will be focused on Unilever Food Solutions (UFS) the foodservice unit of Unilever, operating in 76 countries with a Turnover of about €3 Bn, and having the ambition to achieve €5 Bn by 2030.

UFS provides products like Knorr Professional and Hellmann’s, as well as training and trend reports for foodservice professionals; focuses on meeting today’s needs and preparing chefs for future challenges through a streamlined product portfolio and trend-driven innovations. With a global reach and regional divisions, in Spain you will be a key partner in helping chefs adapt to industry changes, like shifting consumer behavior, staff shortages, and rising costs.

Are you ready to be part of a dynamic team that’s transforming the food service industry?

JOB PURPOSE

Find your purpose at Unilever. Lead innovations that drive our business to win and grow. Learn from brilliant leaders and diverse colleagues in a global environment, becoming your best self.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

ACCOUNT MANAGEMENT

• Prepare an individual plan for each national chain in coordination with other areas of the organization (i.e. marketing, operator, delivery experts, chefs…).

• Be the leader of your channel, bringing the needs and trends of the Hotel business into the company and coordinating with other departments to make the plan happen: Telebusiness, Territory and Operator ManagerDefine targets, measure performance and review plans with individual chains.

• Analyze sales, profitability and data of the channels under management with a view to develop accounts and improve channel management.

• Be able to challenge the customers with good business arguments.

• Coordinate with pull team visits to follow up agreement and validate execution point by point.

• Ensure up-to-date client administration, including billing, price control, issue resolution, and proactive problem-solving ownership.

• Understand channel requirements with and OOH perspective.

• Identify prospects and lead generation.

• Organize culinary session together with Chefs.

• . Agreement negotiation and sign off.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• University degree, with an emphasis in business

• Previous relevant experience as KAM – deep knowledge of Channel understanding and Account Management.

• Proficient Level of English and Spanish is a must.

Skills

• Drive, autonomous and collaborative.

• Business analysis, planning and implementation experience.

• Passionate, energetic, results driven individual with proven leadership abilities.

Leadership

• Critical SOL (Standards of Leadership) Behaviors

  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.

  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Remote – BCN - Viladecans

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