HC ID Asst. Appraisal & Claim Manager – FabEx

Unilever is currently hiring for HC ID Asst. Appraisal & Claim Manager – FabEx based inHead Office BSD, Indonesia

About Unilever

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.  

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Job Purpose

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are a creative thinker with a strong passion for consumers and excel at crafting compelling product claims,then this role is just for you!

Main Responsibilities

• Drive Knowledge Based Selling agenda in Fabric Expert category with competitive advantages to help our customer and consumer understand well our products. 

• Lead local Marketing support activities on product registration to Ministry of Health, technical claims discussion, technical demonstration and product activation for Fabric Expertinnovation and fast-track projects by coordinating the inputs from cross functions.

• Responsible for the approval of visual for packaging, advertising clearance, competitor challenge in local language from technical and regulation compliance point of view.

• To coordinate and engage with Consumer Insight, Marketing, Legal, and Regulatory to manage local claims forum for Fabric Expertcategory. 

• To monitor and build good understanding on consumer behaviors, competitor movement/challenges and product competitor analysis. 

• Lead and coordinate appraisal test for local project innovation/renovation by liaising with GDC (Global Development Center) & RDC (Regional Development Center) team on the methodologies and ensuring can be adapt locally. 

• Actively provide technical R&D support on relevant topic and scientific references for IHF (Indonesia Hygiene Forum) events (webinar, press conferences) and social media contents (Unilever website & Instagram).

• Lead an active competitive benchmarking to collect insights, opportunities, and new ideas and turn it into actionable plan to drive product improvements in Fabric Expert category.

• Manage sensory expert panel (trained or screen panel) inevaluationi.e. fragrance intensity, foam etc.

• Conducting analysis to better understand competition product from various angles like product, proposition & pack.

Candidate Criteria

Experience & Qualification

• Bachelor’s degree in engineering or science major.

• Minimum 2-3 years working experience in FMCG as R&D formulation & processing (WK), technical project management (WK) and/or consumer research (BA) is an advantage.

• Good understanding / working knowledge on technical claims

• Excellent communication skills to communicate effectively to a variety of audiences.

• The ability to communicate and build effective working relationships across functions, regions and with partners inside and outside Unilever.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Creativity in respect to developing new ideas, claims and demos.

• Strong analytical mindset and curiosity. 

• Strong organization skills

Skill

• Excellent Excel & PowerPoint skills that support well-developed skills in presenting complex information, both visually and in writing

• Good data analytics skill to gather, analyze and evaluate a variety of data sets

• Good understanding & experience in using Minitab or other statistical tools to generate data from paneltest.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results.Has an owner’s mindset, using data and insight to make decisions.

• PERSONAL MASTERY: Sets high standards for themselves.Actively builds own wellbeing and resilience.

• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers.Invests time inside and outside to understand the needs of consumers.

• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

• AGILITY: Explores the world around them, continually learning and developing their skills.

Note: Unilever embraces diversity and encourages applicates from all walks of life! We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. If you require any support to complete your application or any subsequent stage throughout your recruitment journey with us at Unilever, then please specify how we may be able to assist you.

Additional Information

Please be aware if you are applying for this role, we require you to have working rights in the country where the role will based in. If successful, your application will be treated as a self-initiated Change Location Outside of Country (CLOC) transfer. This means any relocation costs must be self-funded. Please speak to your Talent Partner if you have any questions.