PC CDIO Focus Market Digital Lead – Italy

PURPOSE OF THE ROLE

Leads the focus market cross-BU UniOps digitisation plan, business deployment. Leads cross-functional teams to deliver digitally enabled outcomes on time and within budget, ensuring integration and embedment in the focus market for growth, savings, and operational effectiveness.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Accountable for the E2E UniOps plan for the market or country that cuts across business units and products
• Runs cross-BU prioritisation forum with the BU CDIOs for the region, to align on the plan
• Lead for business deployment of products in national or country scope, working closely with products to ensure outcome delivery
• Manages business deployment, optimises performance and mitigates risks
• Act as first point of contact / support for UniOps in the focus market, especially where limited BU roles are present
• Ensures operational continuity 
• Accountable for local incident/crisis management, including cyber, privacy, regulatory, customer, other 
• Ensures products receive feedback from market / country stakeholders and advocates for user centricity
• Oversees the integration of digital technologies into all areas of the business, improving operational efficiency and customer experience.
• Sits on the country leadership team if not covered by BU CDIO, and in the case of a regional setup, supports the senior most BU CDIO on the regional agenda requirements (ex:  EU)
• Suggests opportunities for leverage of AI and Automation to drive productivity, growth or operational effectiveness

EXPERIENCES & QUALIFICATIONS

Necessary Experience & Qualifications  

• In-market engagement/partnering
• Prior experience in a commercial role
• Tech or data analytics leadership
• Experience in driving E2E UniOps plan for the market or country that cuts across business units and products
• Able to land cross-BU prioritisation forum with the BU CDIOs for the region, to align on the plan
• Working experience in product deployment, insight generation and actions to drive better alignment
• Experience in being part of the country leadership team, and preparing for Market / BU Leadership meetings

Preferred Experience & Qualifications 

• Change Management experience

SKILLS

• Digital acumen – experience leading digital (Data, AI, tech) programmes or products
• Business acumen – cross functional
• Strong leadership, influencing and stakeholder management skills
• Program / plan management to ensure delivery of outcomes 
• Excellent communication, collaboration and interpersonal skills

LEADERSHIP SKILLS

• Unilever Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Generates intensity and focus to motivate people to deliver results at speed.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. Inspires powerful teamwork and collaboration, connecting people for better results.
  • CONSUMER LOVE: Brings the voice of the consumer into everything we do, always.
  • BUSINESS ACUMEN: Creates opportunities for profitable growth through the core and beyond.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.