Sr. CSP Executive - Lakme, eCom, B&W

Job Title: CSP Executive B&W
Work Location: Mumbai HO
Function/BU: B&W

ABOUT UNILEVER:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

Description:

• The CSP HUL Executive is entrusted with taking charge of the entire shopper journey for their respective channel type/Customers, requiring an in-depth understanding of this journey and the ability to provide insights into categories. The role also involves highlighting the nuances and distinctions between different channels.
• The person should have an understanding of eCom and should have the capacity to do the long-term thinking for the accounts.
• Preferred candidate will have exposure to working on makeup brands on eCom channel


Personality Fit
• Voracious Learner: Eager to learn and develop consciously, beyond immediate job responsibilities
• Consistent Thinker: Ability to go beyond the brief and think deeply and independently on growing the category – we just don’t want an executor!
• Proactive Ownership: Takes ownership and closes the loop on endeavours without being prodded – actions make the person!

Main Accountabilities:
• Collaborate closely with the CSP BU team, Key Account Managers (KAMs), Key Account Executives for each account and customers to execute customer-specific category plans based on insights. Bring expertise in shoppers and channels to enhance category strategies.
• Take ownership of achieving channel-related targets, including growth and assortment targets
• Responsible for owning the store thumbprint across channels and customers, ensuring a consistent and effective presence.
• Design and activate customer events, such as Share of Folders and Placement in Customer Media. Ensure discoverability across customer sites and digitized MT.
• Take charge of fixed TTS budgets, including overseeing field sales outer core reps, distributor margin, and Channel TOTs.
• Develop playbooks for product launches, ensuring meticulous planning and execution.
• Ensure operational efficiency of Category inputs to accounts
• Identify and communicate opportunities in the customer to the CSP BU & KAM team
• Ensure consistent product availability and visibility across channels.

Key Relationships:
• CSP BU teams: CSP BU head & CSP managers
• Organized Trade Account teams – KAMs, NAMs for eCom, and eCom Head, KAEs
• Commercial- Category finance team
• SC & DP category team
• External Customers & Vendors