Latam HC Quality Manager

Unilever is currently hiring for a Latam HC Quality Manager

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

This role sits at the heart of LATAM Home Care performance—connecting Manufacturing, Engineering, R&D, Supply Chain, Procurement, Marketing, Customer, and Global Quality to drive the right decisions at the right time. It offers a unique platform to influence strategy and execution end-to-end, turn data into action, and build a legacy through transformation: strengthening today’s powder excellence while shaping Indaiatuba’s next chapter with Appius, accelerating innovation safely, and elevating Quality as a competitive advantage across the region.

You’ll be part of a team that believes in doing work that matters — for people and the planet.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Responsible for Quality management across Home Care operations in Brazil and Argentina, ensuring product and process excellence across the region (factory-to-market).
• Home Care Quality Manager accountable for the main HC plants in scope, including:
• Indaiatuba (largest detergent factory in the world) and Gualeguaychú (Argentina).
• Based in Indaiatuba, leading Quality through a major site transformation from powders to liquids via Project Appius, ensuring Quality-by-Design, robust risk mitigation and flawless execution from commissioning to steady-state operations.
• Strategic and technical leadership for LATAM Quality, including:
• Lead the LATAM Quality team (coordinators and specialists), building capability, routines, and a strong Quality culture.
• Own LATAM Quality KPIs and OKRs: define targets, governance, cadence, and performance tracking for key cells/SKUs aligned locally and globally.
• Drive performance reviews with regional Heads and plant leaders, ensuring transparency, accountability, prioritization, and sustained results.
• Ensure regulatory compliance and strong QMS execution; lead internal/external audit readiness and closure of critical/major gaps.
• Lead incident management and end-to-end problem solving (deviations/exceptions, RCA, CAPA), ensuring effectiveness and recurrence prevention.
• Drive reduction of Quality losses and top chronic issues (e.g., leakage, codification, suppliers), translating data into prioritized action plans.
• Accelerate digital transformation for Quality (SPC, AI, automations, analytics, and SAP-integrated platforms) to strengthen prevention and decision-making.
• Deploy and sustain global programs/standards (PQS, UMS, BRC), adapting to LATAM operational reality.
• Lead supplier development and performance improvement for critical materials; strengthen supplier governance and risk controls.
• Sponsor Hygienic Design initiatives and contamination prevention programs in plants and projects.
• Support innovation pipelines (risk mapping, TRA/LMP robustness, Quality-by-Design and design reviews), ensuring timely and safe launches.
• Manage Quality budget, CAPEX prioritization and investment cases aligned to risk reduction, compliance and performance improvement.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Bachelor’s degreed completed, preferrably Engineering or Chemistry
• Advanced English, Portuguese and Spanish.
• Solid background in Quality.
• Knowledge of BRC will be a differentiator.
• Preferably with experience in liquids

Skills

• Strong stakeholder management, influential capability and cross-functional collaboration.
• Team leadership for growth and high performance, fostering a collaborative environment
• Effective communication skills and the ability to manage, develop, and influence large teams and stakeholders

Leadership

• You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
• You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.