Major Account Group & Ecommerce Managing Supervisor

Work Location: Ho Chi Minh

Scope of work

Customer Strategy and Business Plan
• Build plan to grow Major Account Customers, open new SKUs and grow current SKU through partnership projects
• Identify the market potential by region, clear plan and direction to MAG team to drive focus and open potential Major Accounts in region
• Manage team to achieve the business goal, responsibility the team performance
• Deliver sales target, though growing existing and winning new customer
• Co-ordinate with MKT to plan and implement Marketing activities to Operators efectivlly
• Build good relationships and good business collaboration with Operators. Build contact Matrix and good partnership with key decison makers
• Implement UFS standard sales skills, train the team to improve selling skills and soft skills
• Collaboration with Chef team to deliver ideation, ensure to bring relevant solutions for Major Accounts

Ecommerce Lead:
• Partner with customer to drive categories growth & market share in that customer via JBP agenda for growth, including but not limited to: categories growth management, assortment planning, perfect store online, campaign, marketing solution, shopper engagement, demand planning joint-forecast, fulfillment & delivery, customer experience, etc.
• Identify growth opportunities in that customer per categories & translate into action plan with customer
• Manage performance maximization & efficiency of both commercial & marketing solution
• Work closely with customer & CAT team for monthly master business activities plan & ensure perfect execution
• Deliver deals closing with customer/distributor, negotiate contracts & payments terms
• Ensure Perfect store online & Merchandising deployment & following categories’ jobs-to-be-done
• Work closely with customer & distributor to deliver joint-forecast demand planning & goods inbound perfect execution; work closely with internal teams to ensure joint-forecast is well-captured & delivered

Negotiation
• Closes the deal with the Customer by negotiating the trade terms, trade funding, and counterparts according to the UL strategy on his/her customer
• Manages overall levels of Customer Investments for his customers
• Monitors Customer Performance by tracking customer contribution and market share

Plays active ambassador role
• Acts as active ambassador of Unilever at the customer and of the customer at Unilever
• Participates actively to the account managers meetings, looking at the best solution for the business even if not in line for his/her customer

Requirements:

• Education: Bachelor’s degree in Business Administration, Marketing, or related field.
• Experience:
  • Minimum 3–5 years of experience in account management, sales, or business development.
  • Proven track record of managing key accounts and achieving sales targets.
• Industry Knowledge: Familiarity with the company’s industry and market dynamics.
• Skills:
  • Strong negotiation, communication, and interpersonal skills.
  • Strategic thinking and problem-solving abilities.
  • Customer Focus: Demonstrated ability to build and maintain long-term client relationships.
• Team Collaboration: Experience working cross-functionally with internal teams.
• Language: Proficiency in English

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.