GENERAL INFORMATION -
Function - Customer Business Development
Work Level - WL1A
Reporting Line - Area Manager
JOB PURPOSE
This role exists to drive sustainable sales growth and strengthen Unilever’s market presence by building deep relationships with distributors, retailers, and field sales teams. As a Territory Manager, you’ll ensure operational excellence, product visibility, and category execution while developing and inspiring a high-performing sales force. You’ll be part of a team that believes in doing work that matters — for people and the planet.
Because here, we don’t just hire for jobs. We invite you to be part of something bigger.
KEY RESPONSIBILITIES
- Sales Target Achievement – Drive and deliver monthly, quarterly, and annual sales goals.
- Market Coverage – Ensure optimal outlet coverage and route optimization for sales representatives.
- Distributor Management – Oversee distributor performance, inventory, and financial hygiene.
- Retail Execution – Ensure product availability, visibility, and promotional compliance at retail.
- Team Supervision – Lead, train, and motivate field sales teams for high performance.
- Category Plan Execution – Ensure category plan implementation basis BU for plans shared across each MOC
- Compliance & Reporting – Ensure adherence to company policies and timely reporting of field activities.
REQUIRED QUALIFICATIONS
- Bachelor’s degree in Business, Marketing, or a related field.
- Minimum 1–2 years of sales or distribution experience, preferably in FMCG/general trade.
- Proven ability to manage sales targets, distributors, or retail operations.
- Strong analytical, negotiation, and relationship management skills.
PREFERRED QUALIFICATIONS
- Prior experience leading or supervising a sales/field team.
- Hands-on experience with route-to-market strategies or trade marketing.
- Familiarity with category plan execution and in-market promotional activities.
LEADERSHIP:
• Stay 3 Steps Ahead - You are bold and creative in your thinking to make breakthroughs in performance. Anticipating and staying ahead of consumer needs, external trends, and competition, shifting from reacting to leading, shaping, and disrupting the market.
• Delivering with Excellence - The emphasis on delivering everything with excellence and pace, taking personal ownership, and holding each other accountable. We aim to shift from pride in thinking to pride in execution, developing breakthrough solutions.
• Care Deeply - You care deeply about consumers, shoppers and customers and look forward to, forward-thinking strategies that push creative boundaries
• Focus on What Counts - You ruthlessly priorities what really, really matters, allowing us to do better on fewer things as a business. We set clear and stretching goals and drive maximum brand growth.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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