Business Integrity Data & Insights Specialist

JOB TITLE: Business Integrity Data & Insights Specialist

LOCATION: Bangalore, India

ABOUT UNILEVER:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

ABOUT UNIOPS:

Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.

MAIN JOB PURPOSE:

At Unilever, our unwavering commitment to “Value with Values” drives a culture of integrity and ethical excellence across our global operations. The Business Integrity team plays a vital role in upholding our Code of Business Principles and Code Policies, leading efforts to prevent, detect, and investigate potential concerns. Through proactive risk assessment, monitoring, training, and the management of channels for raising concerns, the team protects Unilever’s reputation while building trust with stakeholders and promoting ethical business practices worldwide. As a Business Integrity Data & Insights Specialist, you will be an essential part of this high-impact team, ensuring the smooth operation and continuous enhancement of Unilever’s global speak-up platform and case management system. You will manage user access, adapt platform modules, and collaborate with both internal stakeholders and external providers to deliver user-focused improvements. A key aspect of your role will be developing and maintaining databases, dashboards, and reports— empowering leadership with clear, accurate insights to make informed decisions. Your expertise will also support critical activities such as data migration, audit readiness, and the creation of training materials and policies, often leveraging platforms like MS Excel, PowerBI, and SharePoint. We are seeking an analytical and tech-savvy professional with hands-on experience in cloud-based ethics case management systems, data analysis, and dashboard creation. Proficiency with data migration, audit compliance, and user administration is essential, as is a collaborative approach to working with diverse teams. A keen attention to detail, organisational acumen, and a steadfast dedication to confidentiality and ethical standards will set you apart. Joining Unilever’s Business Integrity team means contributing to a culture where accountability, transparency, and doing the right thing are celebrated and rewarded. If you are passionate about data, integrity, and driving real impact on a global scale, we invite you to help us shape the future of ethical business at Unilever.

KEY ACCOUNTABILITIES:

• Manage the global speak-up platform and case management system—an external, cloudbased solution—ensuring timely user access, continuous user-focused adaptation and configuration of new modules, workflows and domain security via self-editing tools or, when needed, by coordinating with the software provider to implement platform modifications.

• Develop test cases to confirm that platform changes align with business requirements and are suitable for production deployment.

• Provide timely responses to requests for data related to integrity investigations or any information housed within the case management system.

• Develop and maintain databases, dashboards, reports, and visualizations to inform key business decisions, while monitoring data quality and ensuring consistency and accuracy across all outputs. Assets may be integrated into the case management system or hosted externally on platforms such as MS Excel or PowerBI.

• Deliver insights and reports based on data available to the Business Integrity team.

• Oversee data migration processes resulting from changes in system providers, acquisitions, or disposals within the Unilever group.

• Ensure all systems and documentation are prepared and maintained in accordance with audit requirements.

• Support end-users throughout phase rollouts by facilitating drop-in sessions, providing job aids and training, and collecting feedback. Analyze recurring themes in user input and either action or log them for further review.

• Utilize various methods to collect, analyze, verify, and manage requirements across the organization to support projects and drive system improvements.

• Partner with IT to manage platform-related security enhancements, user accounts, and access permissions.

• Support additional administrative activities related to the operation of the global Business Integrity programme, which may include SharePoint development and the management of policies and training materials.

KEY REQUIREMENTS:

• Undergraduate degree required in a relevant area

• At least 5 years’ relevant experience

• Previous similar role in a multinational corporation

• Strong record of management of highly confidential and sensitive matters

• Knowledge of integrity, ethics, compliance, HR, or incident management systems (e.g., Convercent/EQS, Navan, Resolver, GANIntegrity, SpeakUp, Whispli)

• Skills in SharePoint, PowerBI, Excel. More advanced proficiency in analytics—such as experience with data modelling, predictive analytics, or using statistical programming languages (e.g., Python, R)—would strengthen the ability to deliver insights.

• Project management proficiency

• Strong PowerPoint, Word, metrics, and KPI preparation abilities

• Excellent communication skills and internal and external stakeholder engagement

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!

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