Assistant Manager- ServiceNow Integrations and Platform

Job Title: Assistant Manager- ServiceNow Integrations and Platform

Location: UniOps Bangalore

ABOUT UNILEVER:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

Main purpose of job:

The ServiceNow Integration manager will be responsible for managing the delivery of integration projects and enhancements across the ServiceNow platform. This role requires strong collaboration with business stakeholders, technical teams, and vendors to ensure seamless integration of ServiceNow with enterprise systems, driving automation and operational efficiency.
Key Responsibilities:

• Own the roadmap for ServiceNow integrations and enhancements, aligning with business priorities.
• Gather and prioritize requirements from stakeholders, ensuring clarity and feasibility.
• Collaborate with architects and developers to design scalable, secure integration solutions.
• Manage end-to-end delivery of integration projects, including planning, execution, and testing.
• Ensure compliance with governance, security, and data standards.
• Monitor integration performance and proactively identify improvement opportunities.
• Act as the primary liison between business teams and technical teams for integration initiatives.
• Drive continuous improvement and adoption of best practices in integration delivery.

Required Skills & Experience:

• Strong understanding of ServiceNow platform capabilities and integration frameworks (REST, SOAP, APIs, MID Server).
• Experience in managing integration projects in an Agile environment.
• Excellent stakeholder management and communication skills.
• Ability to translate business needs into technical requirements.

5+Years of Experienced Professionals.

Familiarity with ITSM, HRSD, and other ServiceNow modules is a plus.

Note: "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding”